Terms and Conditions

These Terms and Conditions govern your use of our website and services. By accessing our website, submitting an inquiry, or using any of our services, you agree to comply with these terms. If you do not agree, please do not use our website or services.

These terms apply to all visitors, clients, and users of our website.

Scope of Services

We provide services related to online presence management, content accuracy, reputation support, public information alignment, and related consulting services. The exact scope of work varies by project and is defined through direct communication or written agreement.

We do not guarantee specific outcomes such as rankings, removals, approvals, or platform decisions, as third-party platforms maintain independent control over their systems and policies.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when requested
  • Share only content and materials you have the right to use
  • Avoid submitting false, misleading, or unlawful information
  • Use our website and services for lawful purposes only

You are responsible for reviewing any content or changes before final approval when applicable.

No Guarantees or Promises

While we apply professional care and best practices, results may vary based on platform rules, third-party decisions, and external factors beyond our control.

We do not promise guaranteed approvals, removals, rankings, or visibility outcomes. All services are performed on a best-effort basis in line with platform guidelines.

Payments and Fees

Fees for services are communicated before work begins. Payment terms, billing schedules, and accepted payment methods are shared during onboarding or agreement.

All payments are non-refundable once work has started, unless otherwise stated in writing. Failure to complete payment may result in suspension or termination of services.

Intellectual Property

All original content, materials, strategies, and documentation created by us remain our intellectual property unless otherwise agreed in writing.

Clients retain ownership of their brand assets, data, and materials provided to us. You may not reuse, resell, or redistribute our proprietary materials without permission.

Third-party Platforms

Our services may involve interaction with third-party platforms such as search engines, review sites, or public databases. We do not control these platforms and are not responsible for their decisions, policy changes, or technical limitations.

Any actions taken by third-party platforms are outside our authority.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect or consequential damages
  • Loss of data, revenue, or business opportunities
  • Platform decisions or external policy changes
  • Delays caused by third-party systems

Our total liability, if any, is limited to the amount paid for the specific service provided.

Confidentiality

We treat client information with care and confidentiality. Any sensitive details shared with us are used only for service-related purposes and are not disclosed without consent, except where legally required.

Clients are also expected to respect confidentiality regarding processes, pricing, and internal communications.

Termination of Services

We reserve the right to suspend or terminate services if:

  • Terms are violated
  • False or unlawful information is provided
  • Payments are not completed
  • Cooperation becomes unreasonably difficult

Clients may request termination by providing written notice. Fees already paid remain non-refundable unless otherwise agreed.

Website Use

You agree not to misuse our website by attempting unauthorized access, distributing harmful content, or interfering with site functionality.

We may update, modify, or remove website content at any time without notice.

Governing Law

These Terms and Conditions are governed by applicable laws based on our operating jurisdiction. Any disputes will be handled through appropriate legal channels within that jurisdiction.

Changes to These Terms

We may update these Terms and Conditions periodically. Updates will be posted on this page. Continued use of our website or services after changes indicates acceptance of the revised terms.

Contact Information

For questions about these Terms and Conditions, please contact us through our website contact form or official communication channels.